Refunds from the GESM (GESM policy – Xth XXX 201X)
From time to time, members and non-members may wish a refund for membership, over-payment of membership, or an inability to attend a conference they have previously paid for. The GESM stand to lose monies in these situations due to administrative & banking costs as well as potentially losing delegates at a course or conference.
This policy aims to set out a fair refund policy when people have paid money to the society but wish to have a refund due to unforeseen circumstances.
Membership should be terminated by giving notice to the Secretary. Membership is for a year. However, a member can cancel within two months of payment and the fees will be reimbursed minus a RMXX administration charge.
Subscriptions cannot be reimbursed if a member has already used his membership to obtain reduced fees at a course or conference.
Termination of membership will also result in termination of associate memberships to the XXXX and YYYY.
It is the responsibility of a member to ensure that they cancel their standing order, direct debit, or other bank transfers when they cancel their membership. If they omit to do this and subsequent membership fees are debited, they will be reimbursed for the whole year minus a RMXX administration charge.
Changes in membership
From time to time, a member will be asked to modify their bank transfer arrangements for the benefit of the society. In these circumstances, if the member fails to cancel a previous arrangement he/she will be reimbursed in full for the first year. If the member continues not to alter their bank transfer arrangements for subsequent years they will be reimbursed the full amount minus a RMXX administration fee.
Cancellation following payment for a course, conference, or GALA dinner.
Each conference will have a cancellation date deadline. After midnight of that date no cancellations will be reimbursed. Cancellations must be submitted via email to email@example.com. An administration charge of RMXX will be made on all cancellations received before or on the above date. We regret that the attendance fee cannot be refunded after this date.
All refunds will be processed after the conference.
Fees will not be refunded for non-attendance for all or part of a conference on the day.
It is understood exceptional circumstance exist and that an appeal can be made to the treasurer who may waiver an administration charge only if the society has no not incurred a direct cost as a result of any cancellation.
This policy will be reviewed at the next council meeting held at the AGM in 2017.